REFUNDS AND CANCELLATIONS

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Thank you for choosing Oyster Dental Care for your dental needs. We strive to provide exceptional service and care to our patients. Please review our policy regarding refunds and cancellations for appointments made through our online payment system. Oyster Dental Care believes in helping its patients as far as possible, and has therefore a liberal cancellation policy. Under this policy:

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• Cancellation Policy:

  • Patients can cancel appointments made through our online payment system up to 24 hours before the scheduled appointment time.

  • Cancellations made after 24 hours of the appointment will not be eligible for a refund.

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• Refund Timeline:

  • Once a refund request is received and approved, the refund will be credited within 5-7 business days.

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• Non-Refundable Circumstances:

  • No refunds will be issued for missed appointments or cancellations made after 24 hours of the scheduled appointment time.

  • Refunds will not be considered in cases where dissatisfaction arises without valid, evidence-based reasons. Patients are encouraged to communicate concerns during follow-up visits for appropriate adjustments or corrections.

  • Refunds will not be granted if a patient changes their mind after consenting to the treatment and initiating the procedure.

  • Refunds will not be provided for appointments where the patient fails to arrive or provide sufficient notice for cancellation.

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• Exceptions:

  • Exceptions to this policy may be made on a case-by-case basis at the discretion of Oyster Dental Care in exceptional circumstances or emergencies.

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• Contact Information:

  • For any queries or assistance regarding refunds and cancellations, please contact us at +91 8240200748 or via email at info@oysterdentalcare.com