Privacy Policy

What we collect

• Your name, phone number and email address.
• Appointment details, such as the treatment you are interested in and your preferred date and time.
• Information you choose to share about your dental health, for example in the booking form, the contact form or a dental tourism enquiry, including any reports or X-rays you send us.
• For dental tourism enquiries, your country and travel plans.
• Basic technical information, such as your browser and the pages you visit, collected through cookies.

We do not store your credit card, debit card, UPI or bank details. Online payments are processed securely by our payment provider, and we only receive confirmation of whether a payment succeeded.

How we use it

• To book, confirm and manage your appointments, and to send you confirmation messages.
• To reply to your questions and plan your treatment.
• To keep accurate clinical and administrative records.
• To improve our services and this website.
• To tell you about our services or offers, where you have agreed to hear from us. You can opt out at any time.

Who we share it with

• Service providers who help us run the clinic and this website, such as our website host, booking and email systems and our payment provider. They may use your information only to provide their services to us.
• Laboratories or specialists involved in your treatment, when needed for your care.
• Our auditors or professional advisers, to the extent they need it to do their work.
• Government, regulatory or law enforcement authorities, when the law requires it.

We never sell your personal information.

Cookies

This website uses cookies to work properly and to help us understand how it is used. You can set your browser to refuse cookies or to warn you when one is sent, but some parts of the site, such as online booking, may not work fully without them. Third-party services we link to have their own privacy policies.

Your rights

• You can ask to see the information we hold about you, and ask us to correct or update it.
• You can withdraw your consent, or ask us to delete your information, by emailing us. If you do, we may not be able to provide some services, and we may need to keep clinical records for as long as the law requires.

How long we keep it

We keep your information for as long as we are providing services to you, and afterwards for as long as applicable law requires or permits, for example for medical records.

Keeping it safe

We use reasonable and legally required safeguards to protect your information from loss, misuse and unauthorised access.

Questions or concerns

For any questions, requests or complaints about this policy or your information, contact us using the details below.